Welcome to NBI Clearance Guide. If you have a question about our NBI Clearance guides, want to report outdated information, or have a suggestion, you can contact us using the details below.

NBI Clearance Guide is an independent informational website that provides clear, easy-to-understand information about the NBI Clearance process in the Philippines. We use publicly available information, including information from official government sources, to help readers understand requirements, procedures, appointments, fees, renewal, and other related topics.

Important: NBI Clearance Guide is not affiliated with, endorsed by, or operated by the National Bureau of Investigation (NBI), the Department of Justice (DOJ), or any Philippine government agency.

What You Can Contact Us About

We welcome feedback that helps us keep our website useful and accurate. You can contact us about:

  • Corrections: Tell us if you find information that appears incorrect.
  • Outdated information: Let us know if a requirement, fee, procedure, or other detail appears to have changed.
  • Broken links: Report links that no longer work or lead to an incorrect page.
  • Topic suggestions: Recommend an NBI Clearance topic you would like us to explain.
  • Guide feedback: Tell us if an article is unclear, incomplete, or difficult to follow.
  • Technical issues: Report problems with the website, pages, or forms.

If you are reporting an issue with a specific page, please include the page title or URL and briefly explain what needs to be corrected.

Contact Us by Email

For questions, corrections, suggestions, or feedback about our website, email us at:

nbiclearanceguideph@gmail.com

Please do not include sensitive personal information in your message. We do not need your NBI reference number, government ID details, payment information, or personal documents to review general feedback about our website.

What We Can and Cannot Help With

NBI Clearance Guide provides information and guidance. We do not have access to the NBI’s internal systems, applicant records, payment systems, or appointment database.

We can help with:

  • Questions about information published in our guides
  • Feedback about our NBI Clearance content
  • Reports of outdated or incorrect information
  • Suggestions for new topics
  • Website and technical issues

We cannot:

  • Submit an NBI Clearance application for you
  • Book, cancel, or reschedule an NBI appointment on your behalf
  • Check your personal application or appointment status
  • Retrieve or recover your NBI reference number
  • Check or resolve an individual HIT result
  • Issue, replace, or verify an NBI Clearance certificate
  • Process NBI Clearance payments or refunds
  • Change information in your NBI records
  • Access confidential NBI or government records

For an issue involving your individual NBI application, appointment, payment, or record, please contact the NBI directly through its official channels.

Please Do Not Send Sensitive Information

For your security and privacy, do not send sensitive personal information to us by email or through our contact form.

Please do not send:

  • NBI reference numbers
  • Government-issued ID numbers
  • Copies or photographs of IDs
  • Passwords or account credentials
  • Payment or banking information
  • Personal or government documents
  • Other confidential information

We do not need these details to review corrections, suggestions, or general questions about our website.

For Official NBI Clearance Assistance

If your concern relates to an actual NBI Clearance application, appointment, payment, certificate, or personal NBI record, use the official NBI channels.

Official NBI Clearance Portal

The official portal provides NBI Clearance online registration and application services.

Official NBI Website

The official NBI website provides government information, services, clearance guidance, office information, and announcements.

Official NBI Contact Page

For current NBI contact information and clearance-related inquiries, please use the NBI’s official Contact page:

The NBI publishes its current clearance inquiry channels on that page, so we recommend checking the official source rather than relying on third-party contact numbers.

Help Us Keep Our Guides Updated

NBI Clearance requirements, procedures, fees, services, and office information may change over time.

If you notice that information on our website no longer matches the latest official information, please let us know. When possible, tell us:

  • The page where you found the information
  • What appears to be outdated or incorrect
  • The current information you believe should be reflected
  • The relevant official NBI source, if available

We review relevant feedback when updating our content. However, submitting feedback does not guarantee that a particular change will be made or that we will respond individually to every message.

A Note About Scams and Payments

NBI Clearance Guide does not charge users to book NBI appointments, process applications, resolve HIT results, or obtain NBI Clearance certificates.

We will not ask you to send money to a personal bank account or e-wallet in exchange for an NBI Clearance service.

If someone claims to represent NBI Clearance Guide and asks for payment, passwords, ID documents, or other sensitive information, do not provide it.

For official NBI payments and transactions, always use the official NBI channels.

Before You Contact Us

Many common questions about NBI Clearance are already covered in our guides, including information about applications, requirements, appointments, fees, renewal, and related procedures.

If you are looking for general information, you may find the answer faster by checking the relevant guide on our website first.

If you notice that an existing guide does not answer your question clearly, we welcome your suggestion so we can consider covering the topic.

Your Privacy

If you contact us, we may receive information such as your name, email address, and the contents of your message.

We use information submitted through our contact channels for purposes such as responding to inquiries, reviewing feedback, addressing website issues, and improving our content, as described in our Privacy Policy.

Please do not include sensitive personal or government information in your message.

Contact Information

Website: NBI Clearance Guide

Email: nbiclearanceguideph@gmail.com

Purpose: General questions, website feedback, corrections, suggestions, and content-related inquiries.

We appreciate readers who take the time to report errors, suggest improvements, or share feedback. Your messages help us keep our NBI Clearance information clear, useful, and easier to understand.

NBI Clearance Guide is an independent informational website. We are not affiliated with, endorsed by, or operated by the National Bureau of Investigation (NBI), the Department of Justice (DOJ), or any Philippine government agency. We provide general information and guidance based on publicly available sources. For official NBI transactions and applicant-specific concerns, always use the official NBI channels.